Last Updated: June 8, 2016
Welcome and Thank you for using www.vorri.com. When you use our services, you’re agreeing to our terms, so please take a few minutes to read over the below mentioned Terms and Conditions:
PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR APPLICATION AND/OR USING OUR WEBSITE.
These General Condition shall not apply to Customers who have specific subscription contracts with the Company.
VORRI offers Passengers and Deliveries Services. Prices are based on passengers being ready to travel at the booking time.
You can pay by credit and debit cards at no extra charge, which should be made with the online booking.
The description of the Services in the website or other form of advertisement is for illustrative purpose only and there may be small discrepancies in the type, size and colour of available vehicle.
In the case of Services made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
All booking services which appear on the website and apps are subject to availability.
We can make changes to the Services which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
You must co-operate with us in all matters relating to the Services, provide us and our authorised employees with access to any premises under your control as required for pickups and drop off of goods, provide us with all information required to perform the Services and obtain any necessary licence and consents (unless otherwise agreed).
Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until you remedy it or if you fail to remedy it following our request, we can terminate the Request with immediate effect on written notice to you.
Book your ride via apps, webs and direct phone call 020-3876-0855
You can do instant bookings and pre-bookings prior 3 months’ advance with VORRI.
Bookings are available for personal rides and deliveries.
You can book your delivery from Vorri apps, web or direct phone call 020-3876-0855.
We take care of your goods as we take care of yours.
You can pay by cash or credit and debit cards for your trip with VORRI.
No Hidden or extra charges.
VORRI rates are transparent which you can find on our apps and web. But it might vary or updated according to current London transportation policy and regulation. It is passenger’s responsibility to be aware of current rates.
Eco and VORRIX is insured for hire and reward for maximum of 4 passengers.
VORRIXL is insured for hire and reward for maximum of 6 passengers. It is suitable for family or small group and for business bookings.
LUX is insured for Luxurious and Executive rides and reward for maximum of 3 passengers.
DELV stands for delivery. We can arrange any sort of delivery e.g. parcel, couriers, removals and large transfer within London.
For delivery bookings exceeding size L100 X W100 X H75cm. Call us on 020-3876-0855.
We reserve the right to refuse any passenger our services if their luggages are extremely excess and deemed as unsafe for the vehicle on the road.
The contract (including any non-contractual matters) is governed by the law of England and Wales.
Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the customer lives Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
We try to avoid any dispute, so we deal with complaints as follows: if a disputes occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 working days.
We aim to follow these codes of conduct of which you can obtain as follows: www.vorri.com available from web page, apps.
Please read below for our further terms: