Legal Terms

Our Privacy Policy

Last Updated: June 27, 2016

VORRI respect the privacy rights of customer and recognise the importance of protecting your personal information. We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide us with. VORRI are committed to protecting and respecting your privacy.
We may collect and process the following data about you: Information we may need from you. Information that you provide to us on our website and on our mobile application (“our app”). This includes information provided at the time of making bookings for our services or for any other purpose i.e. complaint or report a problem.

If you contact us, we may keep a record of that correspondence. If you contact us by telephone, your telephone call may be recorded. We may ask you to complete feedback that we use for our research purpose, with no obligation. Details of transactions you carry out through our site or our app and of the fulfillment of your bookings.

Details of your visits to our site and our app and the resources that you access.This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The following discloses the information gathering from our mobile application and website and our policy on the sharing of this information.
VORRI does not automatically collect any personal information about our clients such as name, address, phone number, email and debit or credit number.
Sometimes We collect some kind of non-personal information to generate demographic data about our clients (Customers).
We might use personal information given by you to update about our new deals and services.
We are highly committed to keep your data confidential and maintain ethical business standard from the third party.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.
We do not disclose your information to any party at any point unless we have received consent from you or required by law.
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact us complain@vorri.com.
If you feel that this site is not following its stated information policy, you may contact us.

What we collect from you and how
We collect personal information in several ways when you make a booking or register for transport service by VORRI minicab service.
By registering, you are accepting to the collection of your personal data. If you book a trip with us, we need to hold your personal information including your name, email id, phone number, pickup address, destination address and credit or debit card billing address so that we can process and fulfil your booking. Card details will never be shared with third parties at any point; and will only be used to process your bookings payment by our payment service system (PSS).

How this information may be used?
VORRI may use your personal information for the processing of transport service, payments and to provide you with a personalised booking experience. We will also use your details to fulfill bookings and manage your account.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences.
We do collate information about site traffic, bookings and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

Where and how to ask questions
If you require any sort of questions regarding VORRI privacy policy, please visit our webpage and connect to the contact section of the webpage and email us directly at complain@vorri.com or phone us 020-3876-0855.


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